Our Commitment to Your Privacy

This Privacy Policy sets out how this website, hereafter referred to as “the Store,” uses and protects any information that you give the Store while using this website.

The Store is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this Privacy Policy.

The Store may change this policy from time to time by updating this page. You should check this page periodically to ensure that you are satisfied with any changes.

What We Collect

We may collect the following information:

• Name.
• Contact information, including your email address.
• Demographic information such as postcode, preferences, and interests.
• Other information relevant to customer surveys and/or offers.

For a detailed list of cookies we collect, see the List of Cookies We Collect section below.

What We Do With the Information We Gather

We require this information to understand your needs and provide you with better service. We may use the information for the following purposes:

• Internal record keeping.
• Improving our products, product selection, website, and services.
• Periodically sending promotional emails about new products, special offers, or other information that we believe you may find interesting, using the email address you provided where consent has been lawfully obtained.
• Contacting you for market research purposes from time to time. We may contact you by email, phone, fax, or mail.
• Customizing the website and your shopping experience according to your interests and preferences.
• Supporting fraud detection and prevention activities.

Security

We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have put suitable physical, electronic, and managerial procedures in place to safeguard and secure the information we collect online.

How We Use Cookies

A cookie is a small file that asks permission to be placed on your computer’s hard drive. Once you agree, the file is added, and the cookie helps analyze web traffic or identifies when you visit a particular website.

Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about website traffic and improve our website so that we can tailor it to customer needs. We use this information for statistical analysis purposes.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie does not give us access to your computer or to any information about you other than the information you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. Declining cookies may prevent you from taking full advantage of certain website features.

Joes Beauty’s website uses cookies and similar technologies to help keep track of items placed in your shopping cart, including when you have abandoned your cart. This information may be used to determine when to send cart reminder messages by SMS, provided that you have explicitly opted into this service.

Links to Other Websites

Our website may contain links to other websites of interest. However, once you use these links to leave our website, you should understand that we do not have control over the other website.

We cannot be responsible for the protection and privacy of any information you provide while visiting external websites. Those websites are not governed by this Privacy Policy. You should exercise caution and review the privacy policy applicable to the website in question.

Data Retention

We retain your personal information only for as long as is reasonably necessary to fulfill the purposes outlined in this Privacy Policy, including processing orders, providing customer service, preventing fraud, resolving disputes, and complying with our legal obligations.

Once your personal information is no longer necessary for operational or legal purposes, we securely delete or anonymize it from our systems, subject to applicable laws and legitimate business requirements.

Opting Out of Marketing and Data Tracking

You may opt out of marketing communications and certain forms of data tracking at any time.

• Unsubscribing from emails: You can opt out of marketing and promotional emails by clicking the “unsubscribe” link located at the bottom of any automated marketing email you receive from us.
• Managing cookie preferences: You can manage, block, or delete cookies through your web browser settings. Please note that declining cookies may prevent you from taking full advantage of certain website features.

Controlling Your Personal Information

You may choose to restrict the collection or use of your personal information in the following ways:

• Whenever you are asked to complete a form on the website, look for the box that you can select to indicate that you do not want your information to be used for direct marketing purposes.
• If you previously agreed to allow us to use your personal information for direct marketing purposes, you may change your mind at any time by contacting us through the information provided on our Contact Us page.

We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so.

We may send you promotional information about third parties that we believe you may find interesting only when you have indicated that you wish to receive such information or where otherwise permitted by law.

You may request details of the personal information we hold about you under applicable data protection law. A reasonable fee may be payable where legally permissible. To request a copy of your information, please contact us using the information provided on our Contact Us page.

If you believe that any information we hold about you is incorrect or incomplete, please contact us as soon as possible. We will promptly review and correct information found to be inaccurate.

Your Data Rights: Access, Correction, and Deletion

In addition to the controls listed above, you may have the right to access, correct, or request the deletion of your personal information, subject to applicable privacy laws and lawful exceptions.

To exercise these rights or request that your personal information be removed from our databases, please email [email protected] .

We will review and respond to your request in accordance with applicable privacy laws. We may need to verify your identity before completing certain requests.

List of Cookies We Collect

The table below lists common cookies used by this website and describes the information or functionality associated with each cookie.